History
A complete audit trail of every email and call.
History is the searchable record of everything ReachConvert has sent or dialed. Email history and call history live side by side so you can trace any interaction end to end.
End-to-end operator flow
- 1Start: open this feature from the dashboard sidebar and confirm your prerequisites are connected in Settings.
- 2Configure: complete the required fields and selections for your target audience and objective.
- 3Launch: run the action immediately or schedule it for later based on your workflow.
- 4Monitor: watch status, history, and dashboard metrics to confirm progress and outcomes.
- 5Troubleshoot: if results stall, verify credentials, audience data quality, and feature-specific validation messages.
Email history
Every dispatched message is logged with its recipient, subject, delivery status, timestamp, and open/reply flags — the raw data behind your Dashboard metrics.
Call history
Each AI call records its outcome, duration, and — where available — a transcript and recording, so you can audit exactly what the agent said and how the prospect responded.
Tips
- Use History to debug deliverability: a cluster of failures usually points to a credential or domain issue in Settings.