Calling agents & RAG architecture

Reusable voice personas, knowledge ingestion, local embeddings, and search.

Calling Agents provide reusable persona and knowledge settings for live calls. Knowledge ingestion is local-friendly: text/PDF content is chunked and embedded with local-hash-embedding-v1.

Runtime flow

BotService normalizes persona fields, extracts knowledge, stores embeddings, performs semantic search, and provides default voice/persona context to calling campaigns.

Bot persona and RAG knowledge flow
Rendering architecture diagram...